Implementation of a volunteer fire corps activity support system during fires

PurposeThe purpose of this paper is to implement an activity support system for volunteer fire corps using Web-GIS technology.Design/methodology/approachIn this study, the authors implemented a volunteer fire corps activity support system comprising a dispatch request system, a water sources geographic information system, a fire-vehicle location confirmation system, a route history system and an integrated management system. They implemented this system as a Web application in consideration of responsive design assuming that it is used on mobile terminals.FindingsTo evaluate the effectiveness of the proposed system, the authors conducted a survey of 18 fire corps volunteers who were asked to evaluate the system for operability, relevance, functionality, usability and effectiveness.Originality/valueIn this research work, the authors implemented the volunteer fire corps activity support system using Web-GIS technology. The authors conducted a questionnaire survey of the volunteer fire corps activity support system, asking 18 fire corps volunteers to evaluate the system for operability, relevance, functionality, usability and effectiveness. The results of the survey indicate an overwhelming positive response to the volunteer fire corps activity support system for all five measures.