Preserving Knowledge in an Uncertain World

Preserving Knowledge in an Uncertain World

It is noted that when employees walk out the door, they take valuable organizational knowledge with them. But managers who think creatively can keep that knowledge in-house. Steps that some companies have taken to keep knowledgeable, and knowledge, in the company are discussed.

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Bibliographische Detailangaben
Veröffentlicht in:MIT Sloan management review 2001-09, Vol.43 (1), p.101
Hauptverfasser: Lesser, Eric, Prusak, Laurence
Format: Artikel
Sprache:eng
Schlagworte:
Business
Communities of practice
Downsizing (Management)
Employees
Human resource management
Information dissemination
Knowledge management
Layoffs
Methods
Social networks
Tacit knowledge
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Zusammenfassung:It is noted that when employees walk out the door, they take valuable organizational knowledge with them. But managers who think creatively can keep that knowledge in-house. Steps that some companies have taken to keep knowledgeable, and knowledge, in the company are discussed.
ISSN:1532-9194