Technology and public management

In an extreme synthesis, the digital revolution and intelligent algorithms no longer places computers, machines and software in the role of mere instruments to improve our physical capabilities, since exponentially they will play a central role in the service public. The technologies transform the forms, the spaces, the times and the interaction modalities of those that participate in the social action, and for that reason, they require completely different organizational responses to those that demanded past technologies to incorporate situations where there was a spatio-temporal coincidence. The objective of this paper is to evaluate how technology is inserted as a management tool in public administration.