Psychological Contract and Turnover Intention in the Information Technology Profession

The recruitment and retention of Information Technology (IT) professionals continue to concern organizations and researchers. We employ psychological contract theory to examine how unmet expectations may influence psychological contract breach and turnover intention. The results of a survey of IT professionals indicate four factors contributing to IT workers' perceptions of psychological contract breach including perceived supervisor support, emotional dissonance, work exhaustion, and salary. Further, autonomy moderates the relationship between psychological contract breach and turnover intention.