Continuous quality improvement in contract research organizations--managing improvement processes
The challenge of quality improvement extends beyond traditional service delivery organizations. This article, the second in a two-part series (see QMHC 7:3, Spring 1999, 7-21 for the first part) focuses on training and empowerment, leadership and statistical process control, and the contribution of...
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| Veröffentlicht in: | Quality management in health care 2000, Vol.8 (3), p.32-41 |
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| container_title | Quality management in health care |
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| creator | Sollecito, W A Kaluzny, A D |
| description | The challenge of quality improvement extends beyond traditional service delivery organizations. This article, the second in a two-part series (see QMHC 7:3, Spring 1999, 7-21 for the first part) focuses on training and empowerment, leadership and statistical process control, and the contribution of these factors to the success of CROs in the pharmaceutical and biotechnology industry. The importance of each is presented along with specific illustrations from operating CROs. |
| doi_str_mv | 10.1097/00019514-200008030-00007 |
| format | Article |
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| fulltext | fulltext |
| identifier | ISSN: 1063-8628 |
| ispartof | Quality management in health care, 2000, Vol.8 (3), p.32-41 |
| issn | 1063-8628 1550-5154 |
| language | eng |
| recordid | cdi_proquest_journals_220761823 |
| source | MEDLINE; Journals@Ovid Complete |
| subjects | Automatic Data Processing Biotechnology industry Contract Services - organization & administration Corporate sponsorship Employees Empowerment Humans Inservice Training - organization & administration Leadership Managers Pharmaceutical industry Power (Psychology) Process controls Project management Quality improvement Research - standards Research centers Skills Statistical process control Success Teams Total Quality Management |
| title | Continuous quality improvement in contract research organizations--managing improvement processes |
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