Total quality: The New Zealand way

Total quality: The New Zealand way

There has been a remarkable turnaround in New Zealand manufacturing firms' quality in the last decade in both product and service quality. The majority of New Zealand managers find the philosophies, principles and ideals of total quality are understandable and indeed desirable but find difficul...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:Total quality management & business excellence 1999-07, Vol.10 (4/5), p.S435
1. Verfasser: Batley, T W
Format: Artikel
Sprache:eng
Schlagworte:
Certification
Competitive advantage
Councils
Innovations
Manufacturers
Manufacturing
Product quality
Quality management
Quality of service
Total quality
Tourism
Online-Zugang:Volltext
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:There has been a remarkable turnaround in New Zealand manufacturing firms' quality in the last decade in both product and service quality. The majority of New Zealand managers find the philosophies, principles and ideals of total quality are understandable and indeed desirable but find difficulty with implementation. Most New Zealand firms who have adopted total quality commitment will agree that they are only part way along the quality journey.
ISSN:1478-3363
1478-3371