The impact of keyboarding skill on computer anxiety in end users

Despite the breadth of research surrounding computer anxiety, very little research exists concerning the possible relationship between computer anxiety and keyboarding skill. A 1992-1998 literature review resulting in finding nine articles that utilized keyboarding skill or typing speed as a potential variable. Most of the existing studies relied on self-reported data. Most studies involving keyboarding skill and computer anxiety have concentrated on the individual's ability to improve productivity rather than on whether the skill reduces anxiety. The purpose of this study was to examine the effects of keyboarding skill upon self-reported computer anxiety using a timed-writing method. Subjects consisted of 91 students enrolled in a microbased computer literacy program. An examination of resulting data suggests that keyboarding skill is not a predictor of computer anxiety.