Motivational processes and dysfunctional mechanisms of social media use among adolescents: A qualitative focus group study

Childhood and adolescent experiences have undergone a major transition in interaction with digital technologies since the advent of smartphones. Following a needs assessment study, adolescent online uses and motivations for social networking site use were explored. Six focus groups (comprising 42 adolescent students of secondary schools in the UK) were recruited. Transcripts were analysed using thematic analysis. Six motivational themes emerged from the analysis, reflecting interactivity and need for control of content and relationships, exhibiting the dynamic nature of engagement with social networking sites: (i) symbiotic relationship with peers online via social media and smartphone attachment, (ii) digital omnipresence related to the need for control and loss of control, (iii) emotional regulation and enhancement, (iv) idealization versus normalization of self and others, (v) peer comparison and ego validation, and (vi) functionality - facilitation of communication functions. These findings offer an understanding of the key drivers of normative adolescent social media behaviour that go beyond the theoretical associations with Uses and Gratifications Theory and Self-Determination Theory, suggesting an additional alternative motivational factor for social media use, that of need to control relationships, content, presentation and impressions. This need may be underlying FoMO and nomophobia and could therefore be responsible for increasing engagement or compulsive use. These findings shed light on cognitive-emotive aspects that may be implicated in problematic use and may inform interventions targeting excessive or problematic screen time and specific social media use aspects that merit scientific attention. •Qualitative focus groups were used to examine social media use motives.•Six motivational themes for social media use were identified.•Motives included emotional regulation and enhancement, and need for control.•The need for control appeared to be reinforced by FoMO and nomophobia.•Control phenomena may be implicated in compulsive use.