New Technologies, New Challenges: Records Retention and Disposition in a Cloud Environment / Nouvelles technologies, nouveaux défis: Conservation et déclassement des documents dans un environnement de nuage informatique

This article describes core records retention and disposition functional requirements extrapolated from relevant standards and guidelines and from responses to a questionnaire developed to gather information about retention and disposition functionality built into cloud services. Results of a survey completed by 168 records and information professionals are analysed to identify cloud records retention and disposition challenges. Gaps between the functionality required and that provided in selected cloud environments are identified, and recommendations to mitigate the challenges posed are offered. Future research plans are shared.