The Golfer

"How does McCallum handle the demanding job of running an oil refinery without imperiling his golf game??" wondered the operator of a screw machine products plant located somewhere outside of Boston. The activities that justify the higher salaries paid to senior executives-monitoring the environment in which their unit operates, making appropriate changes in strategy and organizational design, implementing control systems-are often neglected by managers who are intrigued and ensnared by the problem-solving activities that ought to be delegated to their subordinates. McCallum, who did not fall into this trap when he was promoted, tells all.