Optimal Order of Servers for Tandem Queues in Light Traffic

We study single-server stations in tandem, in which customers arrive according to a Poisson Process and are to be served at each of two servers. The order of the stations is assumed not to affect the quality of the service customers obtain. Using a light traffic approximation, we select (for various...

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Veröffentlicht in:Management science 1988-04, Vol.34 (4), p.500-508
Hauptverfasser: Greenberg, Betsy S, Wolff, Ronald W
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container_title Management science
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creator Greenberg, Betsy S
Wolff, Ronald W
description We study single-server stations in tandem, in which customers arrive according to a Poisson Process and are to be served at each of two servers. The order of the stations is assumed not to affect the quality of the service customers obtain. Using a light traffic approximation, we select (for various joint distributions of service time) the order of the stations that minimizes expected customer delay.
doi_str_mv 10.1287/mnsc.34.4.500
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identifier ISSN: 0025-1909
ispartof Management science, 1988-04, Vol.34 (4), p.500-508
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source RePEc; INFORMS PubsOnLine; Periodicals Index Online; EBSCOhost Business Source Complete; JSTOR Archive Collection A-Z Listing
subjects Applied sciences
Approximation
approximations
Customer services
Customers
Design
Determinism
Distribution functions
Exact sciences and technology
Heuristics
Laplace transformation
Management science
Mathematical analysis
Network servers
Operational research and scientific management
Operational research. Management science
Optimal
queueing system design
Queuing theory
Queuing theory. Traffic theory
series queues
Servers
Time dependence
Traffic
title Optimal Order of Servers for Tandem Queues in Light Traffic
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