Optimal Order of Servers for Tandem Queues in Light Traffic

Optimal Order of Servers for Tandem Queues in Light Traffic

We study single-server stations in tandem, in which customers arrive according to a Poisson Process and are to be served at each of two servers. The order of the stations is assumed not to affect the quality of the service customers obtain. Using a light traffic approximation, we select (for various...

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Veröffentlicht in:Management science 1988-04, Vol.34 (4), p.500-508
Hauptverfasser: Greenberg, Betsy S, Wolff, Ronald W
Format: Artikel
Sprache:eng
Schlagworte:
Applied sciences
Approximation
approximations
Customer services
Customers
Design
Determinism
Distribution functions
Exact sciences and technology
Heuristics
Laplace transformation
Management science
Mathematical analysis
Network servers
Operational research and scientific management
Operational research. Management science
Optimal
queueing system design
Queuing theory
Queuing theory. Traffic theory
series queues
Servers
Time dependence
Traffic
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Beschreibung
Zusammenfassung:We study single-server stations in tandem, in which customers arrive according to a Poisson Process and are to be served at each of two servers. The order of the stations is assumed not to affect the quality of the service customers obtain. Using a light traffic approximation, we select (for various joint distributions of service time) the order of the stations that minimizes expected customer delay.
ISSN:0025-1909
1526-5501
DOI:10.1287/mnsc.34.4.500