PERSPECTIVES ON LOGISTICS VS. SCM: A SURVEY OF SCM PROFESSIONALS

Despite some movement toward consensus on the definition of supply chain management (SCM), there are multiple perspectives on the concept — and its association with logistics. This paper reports results of a survey of SCM professionals regarding their views of SCM, along with its facilitators and barriers. In general, these executives prefer broad, multi‐functional perspectives as opposed to more narrow perspectives of SCM. According to the survey, the leading facilitators of SCM implementation were relational rather than technological. In addition, internal or employee resistance appears to be more of a barrier to SCM implementation compared to external (customer and supplier) resistance.