Preparing for the era of the digitally transparent supply chain: a call to research in a new kind of journal

[...]technology integration” was supposed to bring all these groups together, but in fact there still exists lingering tensions, discontinuities, and waste in the end-to-end supply chain of many organizations. [...]there are some real problems with the “World Class” view of the supply chain. [...]almost all decisions in current supply chain systems are based on information about things that happened in the past. The need for human-to-human communication under these types of situations is important. Because the emergence of real-time supply chain systems is so novel, there are many such cultural artifacts that may need to be overcome, even if the systems issues are addressed. 6.