Feeling insulted? Examining end-of-work anger as a mediator in the relationship between daily illegitimate tasks and next-day CWB

In this daily diary study, we investigated the within-person relationship between daily illegitimate tasks and next-day counterproductive work behavior (CWB). We explored a moderated mediation model where the link between illegitimate tasks and CWB is mediated by daily end-of-work anger, with daily...

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Veröffentlicht in:Journal of organizational behavior 2018-10, Vol.39 (8), p.911-921
Hauptverfasser: Zhou, Zhiqing E., Eatough, Erin M., Wald, Danielle R.
Format: Artikel
Sprache:eng
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Zusammenfassung:In this daily diary study, we investigated the within-person relationship between daily illegitimate tasks and next-day counterproductive work behavior (CWB). We explored a moderated mediation model where the link between illegitimate tasks and CWB is mediated by daily end-of-work anger, with daily time pressure moderating the relationship between illegitimate tasks and end-of-work anger. We collected data from 114 full-time employees across 10 consecutive working days. Results showed that within individuals, daily illegitimate tasks positively predicted next-day CWB, and the relationship was mediated by daily end-of-work anger. Further, daily time pressure moderated the relationship between daily illegitimate tasks and daily end-of-work anger with the relationship being stronger when daily time pressure was high.
ISSN:0894-3796
1099-1379
DOI:10.1002/job.2266