Grab mobile application: A usability evaluation

This study attempts to evaluate the mobile usability of a Car Grab application. This car Grab application is prominently used in South East Asia to assist commuters seeking for transportation services. The usability evaluation was carried out at Universiti Utara Malysia, UUM, using 20 student partic...

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Hauptverfasser: Hussain, Azham, Mkpojiogu, Emmanuel O. C., Jama Isse, Ahmed, Mohammed, Rabea Abdulrahman
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creator Hussain, Azham
Mkpojiogu, Emmanuel O. C.
Jama Isse, Ahmed
Mohammed, Rabea Abdulrahman
description This study attempts to evaluate the mobile usability of a Car Grab application. This car Grab application is prominently used in South East Asia to assist commuters seeking for transportation services. The usability evaluation was carried out at Universiti Utara Malysia, UUM, using 20 student participants as users. The results of the evaluation show that the Grab mobile application was usable but with some usability issues observed.
doi_str_mv 10.1063/1.5055456
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subjects Applications programs
Mobile computing
Transportation services
Usability
title Grab mobile application: A usability evaluation
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