Grab mobile application: A usability evaluation

This study attempts to evaluate the mobile usability of a Car Grab application. This car Grab application is prominently used in South East Asia to assist commuters seeking for transportation services. The usability evaluation was carried out at Universiti Utara Malysia, UUM, using 20 student partic...

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Bibliographische Detailangaben
Hauptverfasser: Hussain, Azham, Mkpojiogu, Emmanuel O. C., Jama Isse, Ahmed, Mohammed, Rabea Abdulrahman
Format: Tagungsbericht
Sprache:eng
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Beschreibung
Zusammenfassung:This study attempts to evaluate the mobile usability of a Car Grab application. This car Grab application is prominently used in South East Asia to assist commuters seeking for transportation services. The usability evaluation was carried out at Universiti Utara Malysia, UUM, using 20 student participants as users. The results of the evaluation show that the Grab mobile application was usable but with some usability issues observed.
ISSN:0094-243X
1551-7616
DOI:10.1063/1.5055456