The Management of Organizational Justice

The Management of Organizational Justice

Organizational justice has the potential to create powerful benefits for organizations and employees alike. These include greater trust and commitment, improved job performance, more helpful citizenship behaviors, improved customer satisfaction, and diminished conflict. We demonstrate the management...

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Veröffentlicht in:Academy of Management perspectives 2007-11, Vol.21 (4), p.34-48
Hauptverfasser: Cropanzana, Russell, Bowen, David E., Gilliland, Stephen W.
Format: Artikel
Sprache:eng
Schlagworte:
Applied psychology
Business management
Conflict management
Distributive justice
Employee management relations
Hiring
Human resource management
Human resources
Justice
Layoffs
Managerial skills
Organizational justice
Performance appraisal
Procedural justice
Social interaction
Studies
Workplaces
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Zusammenfassung:Organizational justice has the potential to create powerful benefits for organizations and employees alike. These include greater trust and commitment, improved job performance, more helpful citizenship behaviors, improved customer satisfaction, and diminished conflict. We demonstrate the management of organizational justice with some suggestions for building fairness into widely used managerial activities. These include hiring, performance appraisal, reward systems, conflict management, and downsizing.
ISSN:1558-9080
1943-4529
DOI:10.5465/AMP.2007.27895338