Satellite image catalog system improvement based on process innovation method

Satellite imagery catalog system is developed for the user’s need regarding with the utilization of satellite imagery for various applications. The aim of the system development is the dissemination of data, particularly at the national scope. The system has been established and continuously operated until recently. In order to maintain the customer loyalty and to raise customer satisfaction, the system improvement is required. Based on user requirement analysis, the system should be improved in terms of three factors, i.e. transaction time, product derivations, and additional data processing service. The existing business process will be analyzed by adopting the system improvement. The process is categorized as business process improvement. The new version of business processes will be operated in the catalog system by applying the developed information system methods. Various methods classified as organizational-approach were analyzed in this research, and the most suitable method for improving the system is process innovation method, considering the urgent user need for regional development planning and rapid development of satellite imagery technology. The objective of this research was the improvement of satellite image catalog system by using the most suitable process innovation method for the case study. The expected result is to increase the time efficiency of satellite image data service and its processing.