Training child welfare citizen review panel members: A promising approach?

Citizen Review Panels (CRPS) are groups of volunteers mandated by United States federal law to examine policies, procedures, and practices of public (e.g., state) child welfare agencies, and make recommendations for systemic improvements. To date, several researchers have made clarion calls for training frameworks and approaches for CRP members. Despite the federal mandate, millions of dollars in resources allocated to these panels, and the potential to positively impact the child welfare system, no published training frameworks exist. This brief documents the evaluation of an online training for CRP members (N = 21) in one southeastern state. The training was developed based on needs identified in existing CRP literature, and delivered via an online learning platform. A pre-experimental (pre/post) approach was used to evaluate the training. Results indicate a significant improvement in knowledge associated with serving on the CRP, and overall, participants viewed the training as being positively impactful to their work as a CRP member. The brief will provide an overview of the training, evaluation approach, and briefly discuss salient implications derived from the results. •Despite clarion calls related to training CRP members, no tested model exists in the current literature.•This brief documents a pre-experimental evaluation of an online training for CRP members in one southeastern state.•Results indicate a significant improvement in knowledge about CRPs.