The Implementation of E-Learning System Governance to Deal with User Need, Institution Objective, and Regulation Compliance

E-learning is the learning system which refers to the use of ICT (Information Communication Technology) to enhance and support the learning process [6]. [...]for e- learning system ICT is the major part of the overall system. According to The Standish Group Chaos Report, in the year of 2015 there were 71% IT project failed [18-19]. According to author knowledge, the governance challenge of e-learning system has gotten lack attention from most of e-learning studies, especially in handling regulation compliance constraint, institution goal and strategy, and user needs in single point of view as well. The university Goal #2 also secondary (S) supported by the IT-related Goals of #3 Commitment of executive management for making IT-related decisions, #8 Adequate use of applications, information and technology solutions, #11 Optimization of IT assets, resources and capabilities, #13 Delivery of programs delivering benefits, on time, on budget, and meeting requirements and quality standards, and #14 Availability of reliable and useful information for decision making. 4.1.3.4.step 4.