Extrinsic Cue of Warranty by Selling through a Reputable Website

This research aims to investigate the interactive effects of website reputation, manufacturer brand, on electronic commerce. We surveyed 543 internet users to investigate the effects of high-reputation and low-reputation websites on two digital camera brands - Nikon and Snap. A major finding of this...

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Veröffentlicht in:Journal of advertising research 2007-06, Vol.47 (2), p.158-164
Hauptverfasser: Hsu, Huei-Chen, Lai, Chi-Shiun, Chen, Cheng-Hsui
Format: Artikel
Sprache:eng
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Zusammenfassung:This research aims to investigate the interactive effects of website reputation, manufacturer brand, on electronic commerce. We surveyed 543 internet users to investigate the effects of high-reputation and low-reputation websites on two digital camera brands - Nikon and Snap. A major finding of this study is that a reputable website seems to have a significant effect on a well-known manufacturer's brand. It is also apparent that a lesser-known manufacturer can use a reputable website as a quality endorser. [PUBLICATION ABSTRACT]
ISSN:0021-8499
1740-1909
DOI:10.2501/S0021849907070183