Difficulties Experienced by Mothers during the Hospitalization of their Babies at Neonatal Units

The hospitalization of a baby changes the family's balance, which needs to be reorganized around the newborn recuperation. Usually the mother is the family member who accompanies the baby in the hospital. Thereby, thinking in the newborn integral care, this study aims to describe the feelings and difficulties that mothers experience during the baby hospitalization period, through a qualitative study, with an action research approach, taking as research background the neonatology sector at University Hospital of UFGD in Dourados, MS. For data collection, voice recordings and subsequent transcription were performed, as well as, in field diaries notes from 12 mothers’ meetings in Operative Group modality idealized by the psychoanalyst Pichon-Riviére. Data collection was from February 22 to May 11, 2016, and the collected data saturation defined its conclusion. For data analysis the Bardin's content analysis was used. Sample consisted of 52 mothers. Results were divided into three categories: i) hospital institution: with regard to organization and physical structure; ii) health professionals: their offensive and non-empathetic behaviors in the care of babies and their mothers; iii) family: suffering and reorganization during the hospitalization process. Therefore, it is important to understand that the mothers’ suffering goes beyond questions related to the baby's pathology, it is necessary to invest in physical structure and adequate organization during their hospitalization; health team training; and to focus on care to the families as well as to the patients. A hospitalização de um bebê altera o equilíbrio de uma família, que necessita se reorganizar em torno da recuperação do recém-nascido. A mãe normalmente é o membro familiar que acompanha o bebê no hospital. Desse modo, este estudo se propôs a descrever os sentimentos e dificuldades que as mães vivenciam durante a hospitalização do seu filho, por meio de um estudo qualitativo, com abordagem de pesquisa-ação, tendo como cenário o setor de Neonatologia do Hospital Universitário da UFGD, na cidade de Dourados, MS. Para coleta de dados, foram realizadas gravações por voz e posterior transcrição, bem como anotações em diário de campo de 12 encontros com mães na modalidade de Grupo Operativo, idealizado pelo psicanalista Pichón-Riviére. O período da coleta foi de 22 de fevereiro a 11 de maio de 2016, o encerramento ocorreu por saturação dos dados coletados e realizou-se a análise de conteúdo de Bardin. A amo