Exploring adoption difficulties in mobile banking services
Factors associated with adopting and resisting mobile banking technologies were investigated among university students in Taiwan. Adoption factors included the belief that mobile banking helps fulfill personal banking needs, provides location‐free conveniences, and is cost effective. The primary fac...
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Veröffentlicht in: | Canadian journal of administrative sciences 2009-06, Vol.26 (2), p.136-149 |
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description | Factors associated with adopting and resisting mobile banking technologies were investigated among university students in Taiwan. Adoption factors included the belief that mobile banking helps fulfill personal banking needs, provides location‐free conveniences, and is cost effective. The primary factors associated with resistance included concerns over system configuration security and basic fees for mobile banking web connections. The theoretical and applied implications of these findings are discussed. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.
Le présent article examine les facteurs qui poussent les étudiants taïwanais à adopter les technologies de la banque mobile ou à y résister. Parmi les facteurs d'adoption, il y a la croyance selon laquelle les opérations bancaires mobiles permettent de satisfaire les besoins bancaires personnels, sont disponibles partout et coûtent moins cher. Les facteurs de résistance comprennent, entre autres, les inquiétudes liées à la sécurité du système de configuration et les frais de connexion au réseau banque mobile. L'article s'achève par une présentation des implications théoriques et pratiques de l'étude. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd. |
doi_str_mv | 10.1002/cjas.102 |
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Le présent article examine les facteurs qui poussent les étudiants taïwanais à adopter les technologies de la banque mobile ou à y résister. Parmi les facteurs d'adoption, il y a la croyance selon laquelle les opérations bancaires mobiles permettent de satisfaire les besoins bancaires personnels, sont disponibles partout et coûtent moins cher. Les facteurs de résistance comprennent, entre autres, les inquiétudes liées à la sécurité du système de configuration et les frais de connexion au réseau banque mobile. L'article s'achève par une présentation des implications théoriques et pratiques de l'étude. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.</description><identifier>ISSN: 0825-0383</identifier><identifier>EISSN: 1936-4490</identifier><identifier>DOI: 10.1002/cjas.102</identifier><language>eng</language><publisher>Chichester, UK: John Wiley & Sons, Ltd</publisher><subject>adoption des opérations bancaires mobiles ; Bank technology ; Cellular telephones ; Costs ; Innovations ; Item response theory ; JEL Classification: O33 ; JEL Classification: O33, L84 ; L84 ; mobile banking adoption ; Mobile commerce ; modèle de Rasch ; Perceptions ; Rasch measurement model ; Rasch model ; Social sciences ; Studies ; système IRT (item response theory) ; Technological change ; Technology ; Technology Acceptance Model ; Technology adoption ; User behavior</subject><ispartof>Canadian journal of administrative sciences, 2009-06, Vol.26 (2), p.136-149</ispartof><rights>Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.</rights><rights>Copyright Administrative Sciences Association of Canada Jun 2009</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c4662-7eea074d264e1c0a27f85411fe7090075ac5855a580bb0358882824e9df4020a3</citedby><cites>FETCH-LOGICAL-c4662-7eea074d264e1c0a27f85411fe7090075ac5855a580bb0358882824e9df4020a3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://onlinelibrary.wiley.com/doi/pdf/10.1002%2Fcjas.102$$EPDF$$P50$$Gwiley$$H</linktopdf><linktohtml>$$Uhttps://onlinelibrary.wiley.com/doi/full/10.1002%2Fcjas.102$$EHTML$$P50$$Gwiley$$H</linktohtml><link.rule.ids>314,780,784,1416,27923,27924,45573,45574</link.rule.ids></links><search><creatorcontrib>Yang, Ann Shawing</creatorcontrib><title>Exploring adoption difficulties in mobile banking services</title><title>Canadian journal of administrative sciences</title><addtitle>CAN J ADM SCI</addtitle><description>Factors associated with adopting and resisting mobile banking technologies were investigated among university students in Taiwan. Adoption factors included the belief that mobile banking helps fulfill personal banking needs, provides location‐free conveniences, and is cost effective. The primary factors associated with resistance included concerns over system configuration security and basic fees for mobile banking web connections. The theoretical and applied implications of these findings are discussed. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.
Le présent article examine les facteurs qui poussent les étudiants taïwanais à adopter les technologies de la banque mobile ou à y résister. Parmi les facteurs d'adoption, il y a la croyance selon laquelle les opérations bancaires mobiles permettent de satisfaire les besoins bancaires personnels, sont disponibles partout et coûtent moins cher. Les facteurs de résistance comprennent, entre autres, les inquiétudes liées à la sécurité du système de configuration et les frais de connexion au réseau banque mobile. L'article s'achève par une présentation des implications théoriques et pratiques de l'étude. Copyright © 2009 ASAC. 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adoption difficulties in mobile banking services</atitle><jtitle>Canadian journal of administrative sciences</jtitle><addtitle>CAN J ADM SCI</addtitle><date>2009-06</date><risdate>2009</risdate><volume>26</volume><issue>2</issue><spage>136</spage><epage>149</epage><pages>136-149</pages><issn>0825-0383</issn><eissn>1936-4490</eissn><abstract>Factors associated with adopting and resisting mobile banking technologies were investigated among university students in Taiwan. Adoption factors included the belief that mobile banking helps fulfill personal banking needs, provides location‐free conveniences, and is cost effective. The primary factors associated with resistance included concerns over system configuration security and basic fees for mobile banking web connections. The theoretical and applied implications of these findings are discussed. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.
Le présent article examine les facteurs qui poussent les étudiants taïwanais à adopter les technologies de la banque mobile ou à y résister. Parmi les facteurs d'adoption, il y a la croyance selon laquelle les opérations bancaires mobiles permettent de satisfaire les besoins bancaires personnels, sont disponibles partout et coûtent moins cher. Les facteurs de résistance comprennent, entre autres, les inquiétudes liées à la sécurité du système de configuration et les frais de connexion au réseau banque mobile. L'article s'achève par une présentation des implications théoriques et pratiques de l'étude. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.</abstract><cop>Chichester, UK</cop><pub>John Wiley & Sons, Ltd</pub><doi>10.1002/cjas.102</doi><tpages>14</tpages></addata></record> |
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subjects | adoption des opérations bancaires mobiles Bank technology Cellular telephones Costs Innovations Item response theory JEL Classification: O33 JEL Classification: O33, L84 L84 mobile banking adoption Mobile commerce modèle de Rasch Perceptions Rasch measurement model Rasch model Social sciences Studies système IRT (item response theory) Technological change Technology Technology Acceptance Model Technology adoption User behavior |
title | Exploring adoption difficulties in mobile banking services |
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