Mobile Commerce Competitive Advantage: A Quantitative Study of Variables that Predict M-Commerce Purchase Intentions

Seeking to fill a gap in current research on the conditions that would facilitate user acceptance of m-commerce, the present study investigated m-commerce users' perceptions of performance and effort expectancies, social influence, and facilitating conditions of m-commerce trust and perceived r...

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Veröffentlicht in:Journal of Internet commerce 2018-04, Vol.17 (2), p.96-114
Hauptverfasser: Blaise, Robert, Halloran, Michael, Muchnick, Marc
Format: Artikel
Sprache:eng
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Zusammenfassung:Seeking to fill a gap in current research on the conditions that would facilitate user acceptance of m-commerce, the present study investigated m-commerce users' perceptions of performance and effort expectancies, social influence, and facilitating conditions of m-commerce trust and perceived risk. We also analyzed how these aspects affect m-commerce purchase intentions. To this end, a total of 165 adult American users of m-commerce were surveyed and their perceptions of performance and effort expectancies, social influence, facilitating conditions of m commerce trust and perceived risk, as well as their m-commerce purchase intentions, were measured. Performance and effort expectancies, social influence, as well as the facilitating conditions of trust in the use of m-commerce, were found to significantly predict m-commerce purchase intentions. The findings also provided further clarification of the facilitating conditions of m-commerce purchases suggesting that implicit motivations and approach oriented goals might be significantly associated with m-commerce purchase intentions.
ISSN:1533-2861
1533-287X
DOI:10.1080/15332861.2018.1433911