Website accessibility: a cross-sector comparison

The Web has transformed the way organizations interact with clients, customers, and constituents. A large portion of these groups is often neglected, namely people with disabilities. This study compares federal government, non-profit organization (NPO), and corporate homepages accessibility to determine how accessible these websites are to people with disabilities and how they compare to each other. The results indicate that federal homepages (23%), which are mandated to be accessible, are significantly more accessible than NPO (11%) and corporate homepages (6%). [PUBLICATION ABSTRACT]