Supervisory procedural justice effects: The mediating roles of cognitive and affective trust

We tested a model in which two bases of trust mediated the effects of supervisory procedural justice. Two conceptually distinct mechanisms were proposed to explain how different procedural justice effects are manifested. Structural equation modeling results using 203 individuals with matched supervisory ratings from a cross-section of organizations located in Taiwan supported our model. Cognitive trust mediated the relations of supervisory procedural justice with performance and job satisfaction, whereas affective trust mediated relations between supervisory procedural justice and helping behavior at work.