Effects of Trust and Governance on Relational Risk

In transaction cost economics, trust has been treated as redundant or even misleading. A study tests the effects of governance and trust on the risk perceived by agents of firms in alliances. Two dimensions of relational risk are assessed: the probability that something will go wrong and size of the...

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Veröffentlicht in:Academy of Management journal 1997-04, Vol.40 (2), p.308-338
Hauptverfasser: Nooteboom, Bart, Berger, Hans, Noorderhaven, Niels G
Format: Artikel
Sprache:eng
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Zusammenfassung:In transaction cost economics, trust has been treated as redundant or even misleading. A study tests the effects of governance and trust on the risk perceived by agents of firms in alliances. Two dimensions of relational risk are assessed: the probability that something will go wrong and size of the loss incurred when it does. Hypotheses, tested with survey data on the customer relations of 10 suppliers of electrical/electronic components, are well corroborated, with trust-related variables as well as others found to have significant effects.
ISSN:0001-4273
0000-1427
1948-0989
DOI:10.5465/256885