Book reviews: Customer Winback: How To Recapture Lost Customers - And Keep Them Loyal

The book Customer Winback: How to Recapture Lost Customers - And Keep Them Loyal, by Jill Griffin and Michael W. Lowenstein, is reviewed.

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Veröffentlicht in:Journal of business-to-business marketing 2002, Vol.9 (2), p.73
1. Verfasser: Johnston, Timothy C
Format: Review
Sprache:eng
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creator Johnston, Timothy C
description The book Customer Winback: How to Recapture Lost Customers - And Keep Them Loyal, by Jill Griffin and Michael W. Lowenstein, is reviewed.
format Review
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identifier ISSN: 1051-712X
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language eng
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source EBSCOhost Business Source Complete
subjects Customers
Loyalty
Market strategy
title Book reviews: Customer Winback: How To Recapture Lost Customers - And Keep Them Loyal
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