A Hierarchical Multi-Attribute System Approach to Personnel Selection

In this paper, an approach to decision making in managing human resources that integrates multi‐attribute decision making techniques with expert systems is described. The approach is based on the explicit articulation of qualitative decision knowledge which is represented by a tree of attributes and decision rules. The decision making process is supported by DEXi, a specialized expert system shell for interactive construction of the knowledge base, evaluation of options, and explanation of the results. Practical use of the shell is illustrated by an application in the field of personnel selection for a top manager position.