The relation between BPR and ERP systems: a failed project

This case discusses Vicro Communication's (a pseudonym) efforts to reengineer its basic business processes with the aid of data-centric enterprise software; specifically, examining Vicro management team's mistake of relying completely on the software to improve the performance of its busin...

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Veröffentlicht in:	Journal of cases on information technology 2003-01, Vol.5, p.45
Hauptverfasser:	Paper, David, Tingey, Kenneth B, Mok, Wai
Format:	Artikel
Sprache:	eng
Schlagworte:	Analysis Business process reengineering Business services Case studies Communication Comparative analysis Data mining Digital technology Employees Enterprise resource planning Information sharing Legacy systems Market shares Marketing Reengineering (Management) Software Software packages Studies
Online-Zugang:	Volltext
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