The impact of information technologies on communication satisfaction and organizational learning in companies in Serbia
This paper presents the results of research into the impact of information technologies on communication satisfaction and organizational learning in companies in Serbia. The data were obtained by means of a questionnaire completed by 380 middle managers from 102 companies in Serbia. The main conclus...
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| Veröffentlicht in: | Computers in human behavior 2017-11, Vol.76, p.87-101 |
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| creator | Mitić, Siniša Nikolić, Milan Jankov, Jelena Vukonjanski, Jelena Terek, Edit |
| description | This paper presents the results of research into the impact of information technologies on communication satisfaction and organizational learning in companies in Serbia. The data were obtained by means of a questionnaire completed by 380 middle managers from 102 companies in Serbia. The main conclusions of the study are: 1. The average scores for the information technologies items are slightly above average. 2. All the correlations between the information technologies dimension and information technologies items and the dimensions of communication satisfaction as well as those between the information technologies dimension and information technologies items and the dimensions of organizational learning are statistically significant, strong and positive. Information technologies have a stronger connection with the performance at organizational level and a weaker connection with performance at individual levels 3. The moderators of professional respect for the leader and confidence in the actions of management have a weak moderating effect on the observed relations. The effects of these moderators indicate that good professional aspects of leaders lead to a greater influence of information technologies on performance at individual levels and that good strategic aspects of leaders' work lead to a bigger influence of information technologies on performance at organizational levels.
•This paper presents the results of research into the impact of information technologies.•The questionnaires were completed by N = 380 middle managers.•Information technology items in companies in Serbia have slightly above average values.•Information technologies have a stronger connection with the performance at organizational level.•Good strategic aspects of leaders' work lead to a bigger influence of information technologies. |
| doi_str_mv | 10.1016/j.chb.2017.07.012 |
| format | Article |
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•This paper presents the results of research into the impact of information technologies.•The questionnaires were completed by N = 380 middle managers.•Information technology items in companies in Serbia have slightly above average values.•Information technologies have a stronger connection with the performance at organizational level.•Good strategic aspects of leaders' work lead to a bigger influence of information technologies.</description><identifier>ISSN: 0747-5632</identifier><identifier>EISSN: 1873-7692</identifier><identifier>DOI: 10.1016/j.chb.2017.07.012</identifier><language>eng</language><publisher>Elmsford: Elsevier Ltd</publisher><subject>Communication ; Communication satisfaction ; Confidence intervals ; Corporate learning ; Information technologies ; Information technology ; Management ; Moderators ; Organizational learning ; Serbia</subject><ispartof>Computers in human behavior, 2017-11, Vol.76, p.87-101</ispartof><rights>2017 Elsevier Ltd</rights><rights>Copyright Elsevier Science Ltd. Nov 2017</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c325t-8330c8fc0fdfe83c484fe5889b308b8a8ccba1cead32cdd02f95ad89e7f6ddde3</citedby><cites>FETCH-LOGICAL-c325t-8330c8fc0fdfe83c484fe5889b308b8a8ccba1cead32cdd02f95ad89e7f6ddde3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://dx.doi.org/10.1016/j.chb.2017.07.012$$EHTML$$P50$$Gelsevier$$H</linktohtml><link.rule.ids>314,780,784,3548,27923,27924,45994</link.rule.ids></links><search><creatorcontrib>Mitić, Siniša</creatorcontrib><creatorcontrib>Nikolić, Milan</creatorcontrib><creatorcontrib>Jankov, Jelena</creatorcontrib><creatorcontrib>Vukonjanski, Jelena</creatorcontrib><creatorcontrib>Terek, Edit</creatorcontrib><title>The impact of information technologies on communication satisfaction and organizational learning in companies in Serbia</title><title>Computers in human behavior</title><description>This paper presents the results of research into the impact of information technologies on communication satisfaction and organizational learning in companies in Serbia. The data were obtained by means of a questionnaire completed by 380 middle managers from 102 companies in Serbia. The main conclusions of the study are: 1. The average scores for the information technologies items are slightly above average. 2. All the correlations between the information technologies dimension and information technologies items and the dimensions of communication satisfaction as well as those between the information technologies dimension and information technologies items and the dimensions of organizational learning are statistically significant, strong and positive. Information technologies have a stronger connection with the performance at organizational level and a weaker connection with performance at individual levels 3. The moderators of professional respect for the leader and confidence in the actions of management have a weak moderating effect on the observed relations. The effects of these moderators indicate that good professional aspects of leaders lead to a greater influence of information technologies on performance at individual levels and that good strategic aspects of leaders' work lead to a bigger influence of information technologies on performance at organizational levels.
•This paper presents the results of research into the impact of information technologies.•The questionnaires were completed by N = 380 middle managers.•Information technology items in companies in Serbia have slightly above average values.•Information technologies have a stronger connection with the performance at organizational level.•Good strategic aspects of leaders' work lead to a bigger influence of information technologies.</description><subject>Communication</subject><subject>Communication satisfaction</subject><subject>Confidence intervals</subject><subject>Corporate learning</subject><subject>Information technologies</subject><subject>Information technology</subject><subject>Management</subject><subject>Moderators</subject><subject>Organizational learning</subject><subject>Serbia</subject><issn>0747-5632</issn><issn>1873-7692</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2017</creationdate><recordtype>article</recordtype><recordid>eNp9kM1LAzEQxYMoWKt_gLcFz7smm_3I4kmKXyB4sJ5DdjJps3STmmwV_etNrWdhYHi8-T2GR8glowWjrLkeClj3RUlZW9A0rDwiMyZanrdNVx6TGW2rNq8bXp6SsxgHSmld02ZGPpdrzOy4VTBl3mTWGR9GNVnvsglh7fzGryzGLGnw47hzFg5uTCuahO2FcjrzYaWc_f511SbboArOulWK3JPb5KWYJF4x9FadkxOjNhEv_vacvN3fLReP-fPLw9Pi9jkHXtZTLjinIAxQow0KDpWoDNZCdD2nohdKAPSKASrNS9CalqarlRYdtqbRWiOfk6tD7jb49x3GSQ5-F9KDUbKu4RVnNWPpih2uIPgYAxq5DXZU4UsyKvf9ykGmfuW-X0nTsDIxNwcG0_sfFoOMYNEBahsQJqm9_Yf-Ab38hvk</recordid><startdate>201711</startdate><enddate>201711</enddate><creator>Mitić, Siniša</creator><creator>Nikolić, Milan</creator><creator>Jankov, Jelena</creator><creator>Vukonjanski, Jelena</creator><creator>Terek, Edit</creator><general>Elsevier Ltd</general><general>Elsevier Science Ltd</general><scope>AAYXX</scope><scope>CITATION</scope><scope>7SC</scope><scope>8FD</scope><scope>JQ2</scope><scope>L7M</scope><scope>L~C</scope><scope>L~D</scope></search><sort><creationdate>201711</creationdate><title>The impact of information technologies on communication satisfaction and organizational learning in companies in Serbia</title><author>Mitić, Siniša ; Nikolić, Milan ; Jankov, Jelena ; Vukonjanski, Jelena ; Terek, Edit</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c325t-8330c8fc0fdfe83c484fe5889b308b8a8ccba1cead32cdd02f95ad89e7f6ddde3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2017</creationdate><topic>Communication</topic><topic>Communication satisfaction</topic><topic>Confidence intervals</topic><topic>Corporate learning</topic><topic>Information technologies</topic><topic>Information technology</topic><topic>Management</topic><topic>Moderators</topic><topic>Organizational learning</topic><topic>Serbia</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Mitić, Siniša</creatorcontrib><creatorcontrib>Nikolić, Milan</creatorcontrib><creatorcontrib>Jankov, Jelena</creatorcontrib><creatorcontrib>Vukonjanski, Jelena</creatorcontrib><creatorcontrib>Terek, Edit</creatorcontrib><collection>CrossRef</collection><collection>Computer and Information Systems Abstracts</collection><collection>Technology Research Database</collection><collection>ProQuest Computer Science Collection</collection><collection>Advanced Technologies Database with Aerospace</collection><collection>Computer and Information Systems Abstracts Academic</collection><collection>Computer and Information Systems Abstracts Professional</collection><jtitle>Computers in human behavior</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Mitić, Siniša</au><au>Nikolić, Milan</au><au>Jankov, Jelena</au><au>Vukonjanski, Jelena</au><au>Terek, Edit</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>The impact of information technologies on communication satisfaction and organizational learning in companies in Serbia</atitle><jtitle>Computers in human behavior</jtitle><date>2017-11</date><risdate>2017</risdate><volume>76</volume><spage>87</spage><epage>101</epage><pages>87-101</pages><issn>0747-5632</issn><eissn>1873-7692</eissn><abstract>This paper presents the results of research into the impact of information technologies on communication satisfaction and organizational learning in companies in Serbia. The data were obtained by means of a questionnaire completed by 380 middle managers from 102 companies in Serbia. The main conclusions of the study are: 1. The average scores for the information technologies items are slightly above average. 2. All the correlations between the information technologies dimension and information technologies items and the dimensions of communication satisfaction as well as those between the information technologies dimension and information technologies items and the dimensions of organizational learning are statistically significant, strong and positive. Information technologies have a stronger connection with the performance at organizational level and a weaker connection with performance at individual levels 3. The moderators of professional respect for the leader and confidence in the actions of management have a weak moderating effect on the observed relations. The effects of these moderators indicate that good professional aspects of leaders lead to a greater influence of information technologies on performance at individual levels and that good strategic aspects of leaders' work lead to a bigger influence of information technologies on performance at organizational levels.
•This paper presents the results of research into the impact of information technologies.•The questionnaires were completed by N = 380 middle managers.•Information technology items in companies in Serbia have slightly above average values.•Information technologies have a stronger connection with the performance at organizational level.•Good strategic aspects of leaders' work lead to a bigger influence of information technologies.</abstract><cop>Elmsford</cop><pub>Elsevier Ltd</pub><doi>10.1016/j.chb.2017.07.012</doi><tpages>15</tpages></addata></record> |
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| ispartof | Computers in human behavior, 2017-11, Vol.76, p.87-101 |
| issn | 0747-5632 1873-7692 |
| language | eng |
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| source | ScienceDirect Journals (5 years ago - present) |
| subjects | Communication Communication satisfaction Confidence intervals Corporate learning Information technologies Information technology Management Moderators Organizational learning Serbia |
| title | The impact of information technologies on communication satisfaction and organizational learning in companies in Serbia |
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