A Factor Analytic Study of Communication Satisfaction

A Factor Analytic Study of Communication Satisfaction

The multidimensionality of communication satisfaction was explored in three stages. An original questionnaire was administered and factor- analyzed. On this basis, a new questionnaire was refined and administered to four different organizations in order to compare the factor structures derived from...

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Veröffentlicht in:The Journal of business communication (1973) 1977-04, Vol.14 (3), p.63-73
Hauptverfasser: Downs, Cal W., Hazen, Michael D.
Format: Artikel
Sprache:eng
Schlagworte:
Communication
Job satisfaction
Organizational behavior
Questionnaires
Satisfaction
Studies
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Beschreibung
Zusammenfassung:The multidimensionality of communication satisfaction was explored in three stages. An original questionnaire was administered and factor- analyzed. On this basis, a new questionnaire was refined and administered to four different organizations in order to compare the factor structures derived from each. Finally, each of the stability factors were correlated with a global measure of job satisfaction.
ISSN:0021-9436
2329-4884
1552-4582
2329-4892
DOI:10.1177/002194367701400306