Relationship marketing the Chinese way

It has long been recognized that maintaining personal relationships is one of the major dynamics in Chinese society. In recent years, many studies have identified the importance of business relationships for doing business in China. The concept of relationship, or guanxi, is ready made for investors...

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Veröffentlicht in:Business horizons 2000-01, Vol.43 (1), p.16-24
Hauptverfasser: Yau, Oliver H.M, Lee, Jenny S.Y, Chow, Raymond P.M, Sin, Leo Y.M, Tse, Alan C.B
Format: Artikel
Sprache:eng
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Zusammenfassung:It has long been recognized that maintaining personal relationships is one of the major dynamics in Chinese society. In recent years, many studies have identified the importance of business relationships for doing business in China. The concept of relationship, or guanxi, is ready made for investors wanting to develop marketing relationship strategies. But there are subtle differences between Western and Chinese ways of doing things.
ISSN:0007-6813
1873-6068
DOI:10.1016/S0007-6813(00)87383-8