Improving public services in the United Kingdom: INTRODUCTION

Improving public services in the United Kingdom: INTRODUCTION

'New management structures are being developed, competition is being introduced or extended; arrangements for pay are changing rapidly. All these changes are in pursuit of a single, worthwhile cause: the safeguarding and improvement of our public services, for the benefit of those who use them,...

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Veröffentlicht in:Public administration and development 1995-08, Vol.15 (3), p.311
1. Verfasser: Mottram, Richard
Format: Artikel
Sprache:eng
Schlagworte:
Charters
Cost control
Public sector
Public services
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Zusammenfassung:'New management structures are being developed, competition is being introduced or extended; arrangements for pay are changing rapidly. All these changes are in pursuit of a single, worthwhile cause: the safeguarding and improvement of our public services, for the benefit of those who use them, at a cost which the nation can afford.' (The Citizen's Charter First Report)
ISSN:0271-2075
1099-162X