Interrelationship between big data and knowledge management: an exploratory study in the oil and gas sector

Purpose The purpose of this paper is to explore the relationship between big data and knowledge management (KM). Design/methodology/approach The study adopts a qualitative research methodology and a case study approach was followed by conducting nine semi-structured interviews with open-ended and pr...

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Veröffentlicht in:Journal of knowledge management 2017-01, Vol.21 (1), p.180-196
Hauptverfasser: Sumbal, Muhammad Saleem, Tsui, Eric, See-to, Eric W.K.
Format: Artikel
Sprache:eng
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Zusammenfassung:Purpose The purpose of this paper is to explore the relationship between big data and knowledge management (KM). Design/methodology/approach The study adopts a qualitative research methodology and a case study approach was followed by conducting nine semi-structured interviews with open-ended and probing questions. Findings Useful predictive knowledge can be generated through big data to help companies improve their KM capability and make effective decisions. Moreover, combination of tacit knowledge of relevant staff with explicit knowledge obtained from big data improvises the decision-making ability. Research limitations/implications The focus of the study was on oil and gas sector, and, thus, the research results may lack generalizability. Originality/value This paper fulfills an identified need of exploring the relationship between big data and KM which has not been discussed much in the literature.
ISSN:1367-3270
1758-7484
DOI:10.1108/JKM-07-2016-0262