The Effect of Compliments on Tipping Behavior in Hairstyling Salons1
This study examined the role of compliments on tipping behavior in hairstyling salons. Two female hair stylists cut and styled 115 customers' hair and either complimented or did not compliment the customers while interacting. Results indicated that hair stylists received significantly higher ti...
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| Veröffentlicht in: | Journal of applied social psychology 2007-09, Vol.37 (9), p.1999-2007 |
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| Hauptverfasser: | , |
| Format: | Artikel |
| Sprache: | eng |
| Online-Zugang: | Volltext |
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