Control Deprivation and Compensatory Shopping

We propose that perceived deprivation in control can result in compensatory shopping and increased spending. Findings from two real-shopping studies (field and lab) suggest shopping (particularly for utilitarian products) could serve as a strategy to restore a sense of control, and that this effect...

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Hauptverfasser: Chen, Charlene Y, Lee, Leonard, Yap, Andy J
Format: Tagungsbericht
Sprache:eng
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Zusammenfassung:We propose that perceived deprivation in control can result in compensatory shopping and increased spending. Findings from two real-shopping studies (field and lab) suggest shopping (particularly for utilitarian products) could serve as a strategy to restore a sense of control, and that this effect is attenuated for low need-for-closure individuals.
ISSN:0098-9258