America's Corporate Legends Tackle Academic Healthcare:An Interview with Jack and Suzy Welch

© Jack Welch et al. 2015; Published by Mary Ann Liebert, Inc. This Open Access article is distributed under the terms of the Creative Commons Attribution Noncommercial License (http://creativecommons.org/licenses/by-nc/4.0/) which permits any noncommercial use, distribution, and reproduction in any medium, provided the original author(s) and the source are credited. If you want more information on the Jack Welch Management Institute at Strayer University, including its new healthcare MBA incorporating courses at Jefferson, visit healthcare.jwmi.com If you want more information about population health degrees at Thomas Jefferson University visit http://www.jefferson.edu/university/population-health.html How to Lead: Define Mission and Behaviors, Banish Jerks Dr. Klasko: I want to get right to your new book. [Figure omitted; see PDF] On the book tour, I've been saying to groups, ever since we thought about truth and trust, I think it would be interesting to go back to your organizations and sit with your team and say, "Do we have truth and trust here?" And the first time I said it, I was very surprised to see the looks of horror on the people in the audience, because immediately they're thinking, "Maybe we don't have truth and trust." After six years of multiple choice tests, we're ready to let medical students see patients, and what do they have to pass first?