Un touriste co-créateur est-il un touriste heureux ? Étude de l'impact de la co-création sur le bien-être du consommateur
This article aims to study the tourist co-creation behavior and the consumers' wellbeing associated to co-creation. Results from two exploratory qualitative studies identify two types of tourist co-creation behavior: tourist participation behavior which is necessary for the success of the co-cr...
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Veröffentlicht in: | Revue management & avenir 2016-04 (85), p.15 |
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Hauptverfasser: | , |
Format: | Artikel |
Sprache: | fre |
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Online-Zugang: | Volltext |
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Zusammenfassung: | This article aims to study the tourist co-creation behavior and the consumers' wellbeing associated to co-creation. Results from two exploratory qualitative studies identify two types of tourist co-creation behavior: tourist participation behavior which is necessary for the success of the co-creation process; and tourist citizenship behavior which is, however, not necessary for the success of this process. Finally, different dimensions of consumers' wellbeing have been identified - before, during and after the co-creation process - like satisfaction, happiness, pleasure, assurance and pride. |
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ISSN: | 1768-5958 1969-6574 |