What the NHS can learn from Ford in the 1980s

Supplier collaboration replaced adversarial procurement, and, more importantly, "quality circles" were introduced to sidestep wasteful hierarchies and harness innovation from frontline staff.

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Veröffentlicht in:BMJ 2010-01, Vol.340 (jan19 2), p.c297-c297
1. Verfasser: Charman, Ken
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description Supplier collaboration replaced adversarial procurement, and, more importantly, "quality circles" were introduced to sidestep wasteful hierarchies and harness innovation from frontline staff.
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subjects Quality circles
title What the NHS can learn from Ford in the 1980s
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