What the NHS can learn from Ford in the 1980s

What the NHS can learn from Ford in the 1980s

Supplier collaboration replaced adversarial procurement, and, more importantly, "quality circles" were introduced to sidestep wasteful hierarchies and harness innovation from frontline staff.

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Bibliographische Detailangaben
Veröffentlicht in:BMJ 2010-01, Vol.340 (jan19 2), p.c297-c297
1. Verfasser: Charman, Ken
Format: Artikel
Sprache:eng
Schlagworte:
Quality circles
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Beschreibung
Zusammenfassung:Supplier collaboration replaced adversarial procurement, and, more importantly, "quality circles" were introduced to sidestep wasteful hierarchies and harness innovation from frontline staff.
ISSN:0959-8138
1468-5833
1756-1833
DOI:10.1136/bmj.c297