Teachers' perceptions of the influence of learners' undisciplined behaviour on their working life and of the support of role-players/Onderwysers se persepsies oor die invloed van ongedissiplineerde leerdergedrag op hulle werksituasie en oor die ondersteuning van rolspelers

Unacceptable behaviour by learners in South African schools is a major concern for all stakeholders in the teaching profession. This explains the increased interest in the role and responsibility of teachers in managing problem behaviour and the effect of this behaviour on educators' quality of life in the workplace. This research posed the following questions: Does inappropriate student behaviour affect teachers' working life, and if so, to what extent? Is the prevalence of undisciplined behaviour higher amongst boys and in multicultural schools? What is the influence of learners' disruptive behaviour on teachers? How do teachers experience support from role-players? A questionnaire was used to obtain information for answering these questions. Although the findings of this research indicated that not all teachers experience excessive emotional reactions that may contribute to stress, it appeared that undisciplined behaviour was the source of irritation, made demands on teachers' temper and caused aggression. The majority of teachers reported that they enjoyed sufficient support from the school's governing body, but they were not satisfied with the support from parents and the department of education. In spite of the high percentage of teachers who indicated that undisciplined behaviour impacted on their job satisfaction, the majority do not consider leaving the teaching profession. Onaanvaarbare leerdergedrag in Suid-Afrikaanse skole is 'n ernstige bron van kommer vir alle betrokkenes in die onderwys. Dit verklaar die toenemende belangstelling in die rol en verantwoordelikheid van onderwysers in die hantering van probleemgedrag en die uitwerking van sodanige gedrag op opvoeders se lewensgehalte in hulle werksituasie. Hierdie navorsing het die volgende vrae gestel: Beinvloed ontwrigtende leerdergedrag onderwysers se werksituasie en indien wel, in watter mate? Is die voorkoms van ongedissiplineerde gedrag hoer onder seuns en in multikulturele skole? Wat is die invloed van onaanvaarbare leerdergedrag op onderwysers? Hoe ervaar onderwysers die ondersteuning van rolspelers? 'n Vraelys is gebruik om inligting in te samel om die bostaande vrae te beantwoord. Hierdie navorsing het getoon dat sommige onderwysers nie oormatige emosionele reaksies ervaar wat tot stres kan bydra nie, maar dat leerders se ongedissiplineerde gedrag irritasie veroorsaak, eise aan onderwysers se humeur stel en aggressie uitlok. Die meerderheid onderwysers het aangedui dat hulle voldoende