Conjoint Analysis para Pesquisa de Marketing no Brasil/CONJOINT ANALYSIS FOR MARKETING RESEARCH IN BRAZIL

Este artigo oferece uma reviso, de 1971 at a atualidade, dos mtodos de conjoint analysis que so abordagens de coleta de dados baseadas em preferncias ou escolhas declaradas pelos consumidores. Milhares de estudos foram realizados com o uso de conjoint analysis, desde a introduo do mtodo no incio da dcada de 70. Este conjunto de mtodos permite que os pesquisadores de mercado estudem trade-off entre os atributos de novos produtos, sendo til para vrias decises de marketing com design de produto, apreamento e segmentao de mercado. O conjunto atual de opes de conjoint analysis composto pela abordagem tradicional de preferncia declarada, pelas tcnicas de escolhas discretas (CBCA ou choice based conjoint analysis) que se baseiam em escolhas declaradas, pela abordagem autoexplicativa que usa elicitao direta de importncia de atributos e avaliao dos nveis dos atributos e pela abordagem adaptativa (ACA ou adaptive conjoint analysis) que implica em coleta de dados por etapas e adaptativa. Este artigo resume estes mtodos e seus desenvolvimentos recentes e apresenta uma aplicao no Mercado brasileiro. Dada a versatilidade do mtodo, existe um enorme potencial para a pesquisa de marketing no Brasil. Essencialmente, esta metodologia est viva e crescendo. / This article offers a review from 1971 to the present, methods of conjoint analysis approaches that are data collection based on stated preferences or choices by consumers. Thousands of studies have been performed using conjoint analysis, since the introduction of the method in the early 70's This set of methods allows market researchers to study trade-off between the attributes of new products, and is useful for various decisions marketing to product design, pricing and market segmentation. The current set of options conjoint analysis is made by the traditional approach stated preference, the discrete choices techniques (or CBCA choice based conjoint analysis) which are based on choices declared by self-explanatory approach which uses direct elicitation of importance attributes and evaluation levels of the attributes and the adaptive approach (ACA or adaptive conjoint analysis) that involves data collection in stages and adaptive. This article summarizes these methods and their recent developments and presents an application in the Brazilian Market. Given the versatility of the method, there is huge potential for marketing research in Brazil. Essentially, this methodology is alive and growing.