UMA SISTEMÁTICA PARA DETECÇÃO DE FRAUDES EM EMPRESAS DE ABASTECIMENTO DE ÁGUA

Fraud in the water supply system is an important factor of waste to the sector. To manage this problem, this paper proposes a method for fraud detection in water supply systems. This method is based in a literature review about, water supply systems and techniques of fraud detection, like statistical process control (SPC), forecasting methods and outliers detection. The method proposed is applied in a practical case, with a sample from 55 households. The results appointed fraud cases with a 98% accuracy rate. The method application can help water supply system companies to guide the inspection in households' water supply.