POLÍTICAS DE GESTÃO DE PESSOAS DESTINADAS AOS PROFISSIONAIS COM DEFICIÊNCIA: UM ESTUDO EM UMA ORGANIZAÇÃO HOTELEIRA DA CIDADE DO RIO DE JANEIRO

The professional inclusion of people with disabilities in organizations has been the subject of numerous academic studies. However, there are few studies concerning the inclusion of this professional in tourist developments. In view of this fact, the general objective of this study is to analyze the personnel management policies of the Alfa hotel organization for professionals with disabilities. The theoretical framework discusses the process of inclusion of people with disabilities in the labor market. With regard to field research, the research unit was a hotel that belongs to a hotel chain with a strong presence in domestic and international markets. The research results reveal that the inclusion of these professionals in the labor market, specically in the hotel industry, deserves much deeper reection, not only in the academic sphere, but especially in the practical nature of the managers actions. It is evident that recruiting these professionals brings many benets for the organization, such as gains in positive corporate image. However, it is essential that companies relinquish the instrumental view and promote experience-based learning, in order to promote organizational diversity.