Quality assessment of mother and child intensive healthcare services

Aim: To assess the adequacy of mother and child intensive healthcare public facilities in the city of Petrolina, PE. Methods: A normative assessment was conducted between January and June 2011 of the mixed obstetric and pediatric ICUs of a public hospital. A logical model of the functioning of services and an assessment matrix were both submitted to the consensus technique. Data were collected from institutional documents and records, from interviews with 19 key informants and from the verification in loco of the structure and inputs. Result: The two intensive care units were classified as inadequate, since they obtained a score of 28% for suitability for obstetrics and 38% for mixed pediatrics. Conclusion: based on the experts' consensus, the implementation and weighted analysis of the results obtained from the instrument suggest its applicability to other intensive care units nationally. Descriptors: Health Services Evaluation; Quality of Health Care; Intensive Care Units.