Diagnóstico del proceso de inspección mediante índices de capacidad/Diagnosis of the inspection process through capability indices

This work presents an evaluation methodology on the capacity a particular process using a set of statistical tools known as Capacity Indexes. The main problem focuses on the inspection process in a Mexican pharmaceutical company specialized on animals, where analysis were performed concerning the capacities of different providers to meet the required specifications, designated by the company's quality department and also on the response time on their own inspection department to test their capacity to detect defective supplies. The data analyzed corresponds to unconformities presented during the second period of 2011. It was detected that the current suppliers do not have the capacity to comply with the required quality specifications and finally, the inspection process didn't have the capacity to detect defective products, whereby it is recommended to perform adjustments on their current sampling procedures of the pharmaceutical company. [PUBLICATION ABSTRACT]