THE USE OF INFORMAL NETWORKS TO RESOLVE LOGISTICS-RELATED ISSUES IN HUMANITARIAN ASSISTANCE/DISASTER RESPONSE: A CONTENT ANALYSIS PERSPECTIVE

This study employed a content analysis of logistics-related Lessons Learned to examine the use of informal and formal networks by first responders during the Humanitarian Assistance/Disaster Relief (HA/DR) following the Haiti Earthquake of 2010. Results indicated informal networks were used more frequently and provided successful resolution of issues more often than formal networks. Such insights provide HA/DR decision makers the opportunity to leverage informal networks during future relief efforts. The views expressed in this article are those of the authors and do not reflect the official policy or position of the United States Air F orce, Department of Defense, or the United States Government. [PUBLICATION ABSTRACT]