Designing Trustworthy Organizations

In the aftermath of the well-publicized corporate scandals of Enron, WorldCom and Tyco circa 2001 and 2002, there were major efforts in the United States to restore trust and enforce corporate compliance. Yet despite these reform efforts, corporate trust violations have gone unabated and public trus...

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Veröffentlicht in:MIT Sloan management review 2013-06, Vol.54 (4), p.75
Hauptverfasser: Hurley, Robert F, Gillespie, Nicole, Ferrin, Donald L, Dietz, Graham
Format: Artikel
Sprache:eng
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Zusammenfassung:In the aftermath of the well-publicized corporate scandals of Enron, WorldCom and Tyco circa 2001 and 2002, there were major efforts in the United States to restore trust and enforce corporate compliance. Yet despite these reform efforts, corporate trust violations have gone unabated and public trust in business has plummeted. Robert Hurley developed the framework below to help leaders understand how to earn trust.
ISSN:1532-9194